Our Services are straightforward, so there's No guessing. If you have questions or Concerns sent us a Quick note under " Contact Us " or hit the Chat Button and we'll be with you in a Jiffy
When you signup, you'll be met with our Greetings and be ask to choose a service(s) you want. Stroll around the platform and return when you're ready. Our order Flow is simple to use. We're at your service
When you Sign up and ready to Go, we'll Pick Up and service your Laundry and Dry Cleaning... and then drop it off before you know it, on your own time. Give Us a Try and you wouldn't regret you made the change
Our Billing is straight forward, Customer can see a clear Approximate Charge initially Authorized, just as it's done in restaurant. We hold the Authorized amount until the weight is check and the Dry Cleaning Count is confirm. Authorized amount is adjusted +/-
We're always adding to our FAQ. Whenever there are New inquiries , we add...
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Our
Turnaround time is with-in 72 Hrs. Guarantee … Our Average is 21.3 +/- Hrs.
We
have community Partners and In-House staff. Our Community Partners are the Mom
and Pops in our Communities, we cannot leave them out. So we tried to empower
them by providing more business opportunities.
Yes! However, many of the issues so far are primarily Email
and SMS Text message base. This enables Customer to keep tab of their
communications with us, this also help to synchronize Communication with our
associates at Large and Customers in one ecosystem Support@laundry2run.com.
When
you sign-up, we’ll Give you Free Bags as a Starter. Each bag holds up to 25Lbs,
if you require more Bags, It’s $5 per Bag. Our associate will text or call you
when they’re on their way base on your schedule you set. If you can not be
reach, we’ll Paulse your Pick-up or Drop Off until you confirm.
Yes,
Claims are workout with the Vendors,… Cases where in transport there’s damage and/or
other occurrences involving our Drivers, our insurance covers up to $500 Per
Bag.
Usually, they’re worked out by the Service Providers: - Our
Rating System makes everyone stay in-line
Insurance Per garment for Laundry services is cap up to Max $58.
Insurance for Dry Cleaning Services also cap at Max $119 Per garment.
1- Max
1 – 2 Bags $20.
Extra bag(s) $5 Each.
+ Actual Laundry Charge / Base on Per Lbs.
+ Actual Dry Cleaning Charge / Base on Per Garment.
Yes … Just like it’s done in the restaurant… For us,
Base on the information you provided us, your initial Charge will be capture,
but place on hold. Until the Service Provider weight in the Laundry and / or the
Dry-Cleaning actual count , before your final True amount will be
initialize and charge.
Yes,
You can signup for subscription, wherein you choose a date and time, every
Month, Week or day, cancel whenever you want. Never worry about placing order
anymore / Platinum Class … Discounts are available.
